Eligibility & Scope
Learn who qualifies, which schools and countries are supported
Complete Guide from Eligibility to Payment
A comprehensive guide organized by the complete application and usage process to help you quickly resolve all types of issues.
Verify your student status meets requirements
Prove student identity through verification platforms
Switch to student plan on target service
Learn who qualifies, which schools and countries are supported
Detailed steps for SheerID, UNiDAYS and other verification
Handle account switching, renewal, and multi-account issues
Resolve discount not applied, incorrect charges, etc.
Learn about annual reverification, multi-device rules, etc.
View specific activation steps and FAQs for each brand
Step-by-step troubleshooting for student discount verification
If the above content doesn't solve your problem, please contact the official support of the relevant platform.