Student Discount Playbook

Complete Guide from Eligibility to Payment

A comprehensive guide organized by the complete application and usage process to help you quickly resolve all types of issues.

Quick Start for Beginners

1

Check Eligibility

Verify your student status meets requirements

2

Complete Verification

Prove student identity through verification platforms

3

Activate Discount

Switch to student plan on target service

Eligibility & Scope

Learn who qualifies, which schools and countries are supported

Verification Process

Detailed steps for SheerID, UNiDAYS and other verification

Accounts & Subscriptions

Handle account switching, renewal, and multi-account issues

Payment & Billing

Resolve discount not applied, incorrect charges, etc.

Usage & Maintenance

Learn about annual reverification, multi-device rules, etc.

Platform-Specific Guides

View specific activation steps and FAQs for each brand

Student Verification Guide - Common Issues & Solutions

Step-by-step troubleshooting for student discount verification

Eligibility & Coverage

How do I confirm my student eligibility for verification?

Verification Process

What to do when SheerID/UNiDAYS student verification fails?

Account & Subscription

How to switch from regular to student subscription after verification?

Payment & Billing

Student price shown but charged full price after verification?

Usage & Maintenance

How to renew student status after verification expires?

General Troubleshooting

What to do when encountering unknown student verification issues?

Browse Guides by Platform

Still Need Help?

If the above content doesn't solve your problem, please contact the official support of the relevant platform.

Prepare before contacting:

  • Screenshot error messages
  • Record account info (email/ID)
  • Prepare student proof documents
  • Describe specific operation steps